McGovern Test Prep Privacy Policy

Important Notice Regarding Text Messaging Data

McGovern Test Prep ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or other purposes unrelated to providing our direct services.

All text messaging originator opt-in data and consent records are kept confidential except where sharing is necessary to provide the messaging service itself.

1. Information We Collect

Personal Information

We may collect:

• Name

• Email address

• Phone number

• Parent or legal guardian contact information

• Student information provided in connection with tutoring services

• Payment information when you purchase tutoring or related services

• Information submitted when requesting a consultation or tutoring service

• Test dates, educational goals, or other information voluntarily provided in connection with tutoring

• Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information

We may collect:

• IP address

• Browser type

• Device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer & Student Communications

We may maintain:

• Records of inquiries

• Consultation details

• Tutoring scheduling information

• Homework and assignment-related communications

• Student progress information

• Service history

• Customer feedback

• Communication between McGovern Test Prep and students, parents, or legal guardians

2. How We Use Your Information

We may use collected information for:

• Providing and improving SAT, ACT, and related educational services

• Responding to inquiries and consultation requests

• Scheduling tutoring sessions and consultations

• Managing student tutoring and communications

• Tracking student assignments and progress

• Communicating with parents or legal guardians regarding student progress

• Processing transactions and payments

• Sending service-related SMS and email communications

• Providing session reminders and scheduling updates

• Providing homework, assignment, or tutoring-related communications

• Providing customer support

• Improving website functionality and user experience

• Maintaining security and helping prevent fraud

• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS communications from McGovern Test Prep, you agree to receive text messages related to services you have requested.

Messages may include:

• Consultation follow-ups

• Tutoring session confirmations

• Session reminders

• Scheduling and rescheduling updates

• Homework or assignment reminders

• Student progress-related communications

• Customer support messages

• Other tutoring-related updates

Opt-In & Consent

• You will only receive SMS messages if consent has been provided.

• We maintain records of applicable opt-in actions and consent.

• Consent to receive SMS messages is not a condition of purchasing tutoring services.

• Parents or legal guardians may provide communication consent in connection with services for a minor student.

• We comply with applicable TCPA requirements and relevant messaging industry guidelines.

Opt-Out Instructions

• You may cancel SMS communications at any time by replying "STOP" to a message from us.

• You may receive a confirmation acknowledging your opt-out.

• No additional SMS messages will be sent unless you later opt in again.

• Opt-out requests are processed as promptly as reasonably possible.

Message Frequency & Content

• Message frequency varies depending on your interactions with McGovern Test Prep.

• Messages generally relate to tutoring, consultations, assignments, scheduling, student progress, or customer support.

• Promotional or marketing messages will only be sent when appropriate consent has been obtained.

Help & Support

Reply "HELP" for assistance or contact us at:

Email: joe@mcgoverntestprep.com
Phone: +1 310-683-9924

Carrier Information

• Message and data rates may apply.

• Carriers are not liable for delayed or undelivered messages.

• SMS availability depends on your wireless carrier and service plan.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with service providers that support our direct operations, such as customer relationship management systems or SMS delivery providers, may be permitted where necessary to provide requested services.

All other categories of information sharing exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except as necessary to provide requested messaging services.

We use reasonable safeguards designed to protect SMS opt-in information and consent records.

4. Information Sharing & Disclosure

Service Providers

We do not sell, rent, or trade personal information.

We may share information with:

• Payment processors

• Customer relationship management providers

• Scheduling platforms

• Video conferencing and video-hosting platforms

• Cloud document or file-storage providers

• Website and hosting providers

• SMS providers and aggregators solely for delivering messages you have consented to receive

• Other vendors that assist with legitimate business operations

Service providers are expected to handle personal information appropriately and only for the purposes for which it was provided.

Legal Compliance

Information may be disclosed:

• When required by law, regulation, legal process, or court order

• When necessary to protect our rights, property, customers, students, or others

• In response to valid law enforcement requests

Business Transfers

Information may be transferred in connection with a merger, acquisition, restructuring, financing, or sale of business assets.

All of the above categories exclude text messaging originator opt-in data and consent except where disclosure to SMS providers or aggregators is necessary to deliver the messaging service.

5. Student & Minor Information

Many individuals receiving McGovern Test Prep services may be minors.

Information concerning minor students may be provided by the student, their parent or legal guardian, or generated through the tutoring relationship.

We use student information for purposes related to providing educational services, tracking progress, communicating about tutoring, and administering the student's program.

Parents or legal guardians should provide contact and consent information where required.

We do not knowingly use minor student information for unrelated third-party marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

• Secure access controls

• Authentication procedures

• Encryption where appropriate

• Secure third-party platforms

• Regular system updates

• Data backup procedures

• Internal controls intended to limit unauthorized access

No method of Internet transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic

• Understand visitor behavior

• Remember preferences

• Improve website functionality

• Improve user experience

• Measure website performance

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

8. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction or updating of your information

• Request deletion of certain personal information

• Opt out of marketing emails using the unsubscribe option provided

• Opt out of SMS messages by replying "STOP"

• Withdraw consent for future communications

• Ask questions about how your information is used or processed

To make a privacy-related request, contact us using the information below.

9. Third-Party Links & Services

Our website and tutoring services may use or link to third-party websites and platforms.

These may include video conferencing, shared-document, payment-processing, scheduling, or educational technology providers.

McGovern Test Prep is not responsible for the independent privacy practices, security, content, or policies of third-party services.

We encourage users to review the privacy policies of any third-party platforms they use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will be posted on our website with the applicable effective date.

Where appropriate, we may provide additional notice of material changes.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact:

McGovern Test Prep
Phone: +1 310-683-9924
Email: joe@mcgoverntestprep.com
Website: mcgoverntestprep.com